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十余年實力沉淀 專注流體設備主營
視覺點膠機
食品裱花機
視覺點鉆機
視覺點漆機
視覺點膠機
食品裱花機
視覺點鉆機
視覺點漆機
全自動點膠機和點鉆機的維修和保養(yǎng)東莞柏銳是否在短時間解決呢？
讓客戶把視覺點膠機全自動點鉆機的售后問題完全拋在腦后?。。?/span>
在我們公司購買視覺點膠機和點鉆機的客戶全國有多少家，我們已經(jīng)數(shù)不清了，只是大概記住了幾個比較多的客戶集中在，浙江、廣東、福建、上海、安徽、山東和重慶；之所以能夠記住這幾個地方，是因為我東莞市柏銳智能科技有限公司在這幾個地方開設了辦事處，這幾個省份和地區(qū)，從我們總部拿出去的全自動視覺點膠機和點鉆機一起平均都在60臺以上。
應為銷量大所以售后次數(shù)就比較多，那么在客戶集中的地方開設辦事處是非常有必要的，辦事處的能力和職權范圍是：
第一，保障客戶第一時間了解我們視覺點膠機和點鉆機他們的使用方法和了解機器人的使用領域；
第二，如果有辦事處附近客戶預定點膠機點鉆機灌膠機等設備，我們辦事處就會第一時間發(fā)貨；
第三，也是最總要的第三點，點膠機點鉆機維修和重新編程的時間可以為客戶大大的縮短，這樣客戶就不會因為設備故障和被加工產(chǎn)品換新而又焦急等待。
第四，辦事處的成立有利于挖掘新客戶，提高本公司視覺點膠機品牌效應。
那么問題就來了，在沒有辦事處的省份我們有是怎么解決點膠機點鉆機維修的呢？
我們將采取以下方式來進行最有效的維修和盡最大努力來解決時間消耗的成本：
第一：已訂購的點膠機點鉆機設備我們采取快速的貨運模式，飛機貨運采取AA制。
第二：設備故障維修處理辦法，如果時間比較倉促我們采用全程視頻維修教學，一對一的拆卸裝配等等。
第三：維修更換配件，直接采用空運。
第四：掌握視覺點膠機操作技巧，這個技巧沒有辦法短時間能夠達到熟練掌握了，只有2個方案，要么我公司上門指導，要么客戶在購買設備前，提前到我工廠來學習。因為長距離的到客戶工廠教學成本較高，通過我們和客戶溝通衡量，我們通常采取上門指導免費不超過2次，一般情況下每次的教學為期2天的模式，可以達到包會的效果。
關于客戶擔心的點膠機點鉆機維修和保養(yǎng)問題，現(xiàn)在通過上述的文字詳解，您還有什么對我東莞市柏銳智能科技有限公司擔心的呢？
中英文對照
Chinese and English
Maintenance and maintenance of automatic dispensing machine and point drilling machine Is Dongguan Bai Rui solved in a short time?
There are many customers in our company who buy visual dispensers and point drills. We have already counted them, but we probably remember that a few more customers are concentrated in Zhejiang, Guangdong, Fujian, Shanghai, Anhui, Shandong. And Chongqing; the reason why I can remember these places is because I have opened an office in these places in Dongguan Bairui Intelligent Technology Co., Ltd., these provinces and regions, fully automatic from our headquarters The visual dispenser and the point rig together average more than 60 units.
It should be a large sales volume, so the number of after-sales is relatively high. It is very necessary to open an office in a place where customers are concentrated. The capabilities and terms of reference of the office are:
First, to protect customers' first-time understanding of their use of visual dispensers and point rigs and to understand the use of robots;
Second, if there is a customer near the office to order equipment such as a dispenser, such as a drilling machine, our office will ship the goods for the first time;
Third, and the third most important point, the time for the maintenance and reprogramming of the dispensing machine can be greatly shortened for the customer, so that the customer will not wait for the equipment failure and the new products to be processed.
Fourth, the establishment of the office is conducive to tapping new customers and improving the brand effect of the company's visual dispensers.
Then the problem is coming. In the provinces where there is no office, how do we solve the problem of the rig repair?
We will take the following methods to perform the most effective repairs and do our best to solve the cost of time consumption:
First: Ordered Dispenser Point Drilling Equipment We take a fast shipping mode and take the AA system for air cargo.
Second: equipment failure repair and handling methods, if the time is more rushed, we use full video repair teaching, one-on-one disassembly assembly and so on.
Third: repair and replacement of accessories, direct use of air.
Fourth: master the operation skills of visual dispensers. There is no way to master this skill in a short time. There are only two options, either our company's on-site guidance, or the customer will come to our factory to learn before purchasing equipment. Because the long-distance cost to the customer's factory is high, through our communication with customers, we usually take the door to guide free of charge no more than 2 times. Under normal circumstances, each teaching period is 2 days, which can achieve the effect of the package.
Regarding the customer's worry about the repair and maintenance of the locomotive point rig, now through the above text, what else do you worry about my Dongguan Bairui Intelligent Technology Co., Ltd.?
東莞市柏銳智能科技有限公司
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